Solutions by sector
Technology aligned with how your organisation works.
Practical support shaped around the systems, responsibilities and operational pressures within your sector.
Built around real requirements
Different sectors. Different operational priorities.
A failed computer has a different consequence in a surgery, school, MOT centre or design studio. We consider the devices, software, information and working practices that affect how each organisation operates.
Care & education
Protect access, people and sensitive information.
Technology that supports safeguarding, confidentiality and dependable day-to-day access, coordinated with specialist clinical and education software providers.
Healthcare and careSurgeries, dental practices and care providers
Clinical and care teams need reliable access to records and communications while keeping devices, accounts and networks appropriately protected.
- Maintain reception, consultation-room and care-station computers used alongside clinical systems
- Configure secure email, multi-factor authentication and access matched to staff responsibilities
- Keep supported devices compliant with the software, security and update requirements set by clinical providers
- Prepare replacement devices and coordinate setup with authorised clinical software suppliers
- Support dependable Wi-Fi, printers, scanners and secure remote access across the practice or care setting
Technology supported: We manage computers, networks, security and access around clinical software and can implement controls that support NHS Data Security and Protection Toolkit responsibilities.
View healthcare IT support →EducationSchools, colleges and universities
Staff and learners need appropriate access, while safeguarding controls and account management must remain consistent across shared and individual devices.
- Provide and manage web filtering for school networks and supported devices
- Manage Microsoft 365 permissions and account lifecycles for staff, learners and leavers
- Prioritise repair or replacement of managed classroom, office and shared devices
- Plan phased network, Wi-Fi and device improvements around available education budgets
- Work alongside onsite IT teams through co-managed or hybrid support arrangements
Responsibilities supported: Department for Education digital and technology standards covering cyber security, account control, filtering and monitoring, supported devices and recoverable backups.
View education IT support →Industry, trades & transport
Keep specialist work moving.
Performance, recovery and urgent technical support for organisations where a failed workstation or workshop device can stop productive work.
Engineering and manufacturingCAD, production and specialist technical teams
Specialist applications, drawings, production files and intellectual property need suitable performance, dependable storage and protection against interruption or loss.
- Build workstations around CAD, modelling, design, engineering and other demanding applications
- Diagnose performance bottlenecks in processors, graphics, memory and working-file storage
- Prioritise repair and recovery when a production, design or engineering workstation fails
- Protect drawings, models and project files across workstations, servers, NAS and accessible RAID systems
- Support secure collaboration and Cyber Essentials technical readiness where required
Cyber Essentials: We address the technical requirements, prepare the environment for assessment and coordinate the next steps through the NCSC-backed Cyber Essentials scheme.
View engineering and manufacturing IT support →Construction and tradesBuilders, contractors, trades and site-based teams
Office and site teams need reliable access to email, job information, quotations, documents and customer records across computers, phones and tablets.
- Configure Microsoft 365, business email, shared files and secure account access
- Support laptops and tablets used between the office, workshop and active sites
- Coordinate the computers and connectivity used around estimating, quoting and job-management systems
- Protect customer, employee and project information with suitable access controls and recoverable backups
- Build and support professional websites with clear services, local-search foundations and enquiry routes
Responsibilities supported: Proportionate UK GDPR security measures and technical readiness for the NCSC-backed Cyber Essentials scheme where these are appropriate to the contracts and information handled.
View construction and trades IT support →Automotive and transportGarages, MOT centres and logistics operators
A failed reception computer, workshop device, printer or connection can interrupt testing, bookings, job records and customer handovers.
- Diagnose and repair priority computers and technology used for MOT testing and workshop administration
- Configure compatible computers, tablets, browsers and printers around provider requirements
- Maintain the connectivity and secure authentication needed by authorised MOT users
- Support reception, workshop and dispatch devices without taking ownership of specialist applications
- Provide remote, workshop or onsite assistance when vehicle or transport workflows are disrupted
Responsibilities supported: DVSA MOT testing guidance requires authorised examiners to supply and maintain the IT equipment and internet connection used for MOT testing.
View automotive and transport IT support →Professional services
Keep confidential work controlled and recoverable.
Secure access, dependable recovery and clear ownership for organisations handling legal, client, property, creative or commercially sensitive information.
Legal practicesSolicitors and regulated legal teams
Client communications, identity documents and case records must remain confidential while still being available to authorised staff working in the office or remotely.
- Control access to case and client information through role-based permissions and multi-factor authentication
- Secure email, laptops and mobile working for staff handling confidential information away from the office
- Plan recoverable copies of important files and continuity for deadline-driven work
- Coordinate supported devices and access with authorised case-management and specialist software providers
- Prepare supported systems for Cyber Essentials assessment where required
Responsibilities supported: Proportionate UK GDPR security measures and the SRA duty to protect current and former client information.
View legal practices IT support →Property agents and consultantsEstate agents, letting agents, surveyors and advisory teams
Property and consultancy teams depend on secure mobile working, dependable communications and controlled access to client, tenancy, project and identity information.
- Secure Microsoft 365, email, shared files and account access for office and mobile staff
- Support laptops, phones and tablets used during visits, inspections and remote work
- Coordinate the surrounding technology with authorised CRM, property-management and specialist software providers
- Protect business and client information with managed security, backups and recovery planning
- Support websites, domains and enquiry routes used to present services and generate leads
Responsibilities supported: Proportionate UK GDPR security measures for personal, identity, tenancy, financial and commercially sensitive information.
View property agents and consultants IT support →Creative and independentAgencies, sole traders and home businesses
Smaller teams still need professional systems and secure client information, but technology should remain proportionate to the workload and budget.
- Build creative workstations around design, media and data-heavy applications
- Plan local, NAS and cloud storage for large project files, versioning and recovery
- Secure client-file sharing, Microsoft 365 and hybrid work across office and home devices
- Manage domains and professional email alongside websites and brand assets
- Bring device, account and website support under one practical point of contact
Practical guidance: The NCSC small organisations guide to cyber security covers accounts, devices, backups and scams, while the ICO security outcomes explain proportionate measures for personal data.
View creative and independent business support →Customer-facing
Keep service technology dependable and separated.
Controlled connectivity, supported devices and coordinated provider support for organisations serving customers and guests.
Retail, hospitality and clubsShops, hotels, pubs, restaurants, cafes and clubs
Customer and member service relies on working EPOS, computers, printers, connectivity and communications, with guest access kept clearly separated from operational systems.
- Separate guest Wi-Fi from EPOS, tills, booking, management and supported business devices
- Maintain reception, back-office, kitchen and management computers, printers and connectivity
- Secure shared staff devices and restrict administrative access to authorised managers
- Support telephony, websites and email used for reservations, enquiries and customer communication
- Coordinate with EPOS, payment and booking providers when their applications or terminals need specialist attention
Payment-service support: We manage computers, connectivity and supporting controls around payment services, coordinating with authorised payment partners and PCI DSS requirements.
View retail, hospitality and clubs IT support →